Office Policies
Appointments - Hours are by appointment only, Monday-Friday
Payment Methods - Payment is due following your appointment. Cash, check, Visa or MasterCard are accepted.
Cancellation Policy - Cancellations must be made no later than 24 hours before treatment. Cancellations less than 24 hours (or no shows) will be charged the full session fee. **Points for Health has the right to waive any fees.
Bureau of Worker’s Compensation - Acupuncture can be covered by BWC and we are an approved provider. If you have a current Ohio Bureau of Worker’s Compensation (BWC) claim, please contact us to help submit the appropriate paperwork. Acupuncture can also be covered under personal injury auto claims.
Insurance - Some insurance companies will reimburse for acupuncture treatments. Other employers may utilize a Flexible Spending Account for nontraditional health care options like Acupuncture. Consult your insurance carrier for the terms of your specific coverage. A receipt or superbill can be provided for your use in seeking reimbursement from your insurance company. We are happy to work with you to determine the specific terms of your insurance related to acupuncture coverage. Full payment may due at the time of treatment until we determine the exact terms of payment from your policy. OSU insurance covers acupuncture - we are an approved provider.
Confidentiality - Patient confidentiality as required by State and Federal law is maintained at all times.
Payment Methods - Payment is due following your appointment. Cash, check, Visa or MasterCard are accepted.
Cancellation Policy - Cancellations must be made no later than 24 hours before treatment. Cancellations less than 24 hours (or no shows) will be charged the full session fee. **Points for Health has the right to waive any fees.
Bureau of Worker’s Compensation - Acupuncture can be covered by BWC and we are an approved provider. If you have a current Ohio Bureau of Worker’s Compensation (BWC) claim, please contact us to help submit the appropriate paperwork. Acupuncture can also be covered under personal injury auto claims.
Insurance - Some insurance companies will reimburse for acupuncture treatments. Other employers may utilize a Flexible Spending Account for nontraditional health care options like Acupuncture. Consult your insurance carrier for the terms of your specific coverage. A receipt or superbill can be provided for your use in seeking reimbursement from your insurance company. We are happy to work with you to determine the specific terms of your insurance related to acupuncture coverage. Full payment may due at the time of treatment until we determine the exact terms of payment from your policy. OSU insurance covers acupuncture - we are an approved provider.
Confidentiality - Patient confidentiality as required by State and Federal law is maintained at all times.